Gentle Logic

Salesforce services for mission-driven organizations.

Services

Project Support

For organizations that need focused, fixed-term expertise for a strategic initiative.

  • Salesforce feature implementation, from requirements gathering through deployment and monitoring. New business process needs to be added to your Salesforce? I’ll help determine if a pre-built solution could fit your needs or if building a custom solution will better meet your goals.

  • Migrations: instance-to-instance moves, consolidation of systems, and legacy system → Salesforce data migration.

Fractional Support

For organizations that need ongoing Salesforce support but don't have the budget or volume to justify a full-time admin.

  • Ticket resolution and user support

  • Building, configuring, maintaining, and debugging

  • Security and permissions

  • Reports and dashboards

  • Documentation and training

  • Guidance and implementation of best practices (change management, deployment, architecture)

Is your Salesforce org missing documentation? I can handle it. Over the years I’ve become an excellent detective when it comes to finding the source of a problem and resolving user issues.

Cleanup

For organizations whose Salesforce has accumulated debt — duplicate data, unused customization, or configuration nobody fully understands anymore.

  • Technical debt assessment (understanding what's actually being used vs. inherited clutter)

  • Data deduplication and record hygiene audits

  • Removing unused fields, reports, flows, and legacy customization

  • Establishing data entry standards and validation to prevent future debt

When you work with me, you’ll get someone who:

Has the patience to understand your problems and the grit to solve them.

Is a strategic partner who will help you find the most efficient ways to reach your goals.

Loves to figure out the technical solution to fit your needs.

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